Shipping policy

 

Shipping Policy


At SKAVECULTURE, we aim to provide a reliable and transparent shipping experience. Please review our shipping policy before placing an order.

 

 

 

1. Processing Time

 

 

  • Orders are typically processed within 1-3 business days after payment is confirmed.

  • Processing time may be longer during high-demand periods, holidays, or unforeseen circumstances.

 

 

 

 

2. Shipping Methods & Delivery Times

 

 

  • We ship worldwide using trusted couriers such as [insert options: DHL, EMS, USPS, etc.].

  • Estimated delivery times are:

     

    • Domestic: 10-12 business days

    • International: 12-30 business days

     

  • Delivery times are estimates only and not guaranteed.

 

 

 

 

3. Customs & Import Duties

 

 

  • Our products are replica items, not original branded goods.

  • Customers are responsible for ensuring that importing replica products is permitted in their country.

  • We are not liable for customs delays, seizures, or additional taxes/fees charged by your local customs office.

 

 

 

 

4. Tracking

 

 

  • Once your order has shipped, we will provide a tracking number via email.

  • Tracking updates may take 24–72 hours to appear online.

 

 

 

 

5. Shipping Costs

 

 

  • Shipping rates are calculated at checkout based on location and order size.

  • Customers are responsible for all shipping fees, including any re-delivery charges due to incorrect addresses.

 

 

 

 

6. Lost, Stolen, or Delayed Packages

 

 

  • We are not responsible for packages lost, stolen, or delayed after being handed over to the shipping carrier.

  • If a package is marked as delivered but not received, customers should contact their local courier or postal service.

  • For lost shipments, we may assist in filing a claim with the courier, but resolution is not guaranteed.

 

 

 

 

7. Incorrect or Incomplete Addresses

 

 

  • Customers are responsible for providing accurate shipping information.

  • Orders returned due to incorrect or incomplete addresses may be reshipped at the customer’s expense.

 

 

 

 

8. Order Status & Support

 

 

  • If you have questions about your order, please contact us at skaveculture@gmail.com or @skaveculture on instagram

  • Please include your order number for faster assistance.