Refund policy

 

Refund & Return Policy

 

At SKAVECULTURE, we value customer satisfaction, but due to the nature of our products, we have specific guidelines regarding refunds and returns. Please read this policy carefully before purchasing.

 

 

 

1. All Sales Are Final

 

 

  • As our items are replicas, all sales are considered final.

  • Refunds or returns will not be issued for reasons such as:

     

    • Change of mind

    • Incorrect size or style chosen by the customer

    • Dislike of product differences compared to original branded items

     

 

 

 

 

2. Defective or Incorrect Items

 

 

  • If you receive a product that is damaged, defective, or incorrect, you must contact us within 14 days of receiving your order.

  • To process a claim, you will need to provide:

     

    • Order number

    • Clear photos of the item and packaging

     

  • Once reviewed, we may offer:

     

    • A replacement item, or

    • A partial/full refund (at our discretion)

     

 

 

 

 

3. Return Conditions

 

 

  • If a return is approved:

     

    • The item must be unused, unworn, and in its original packaging.

    • Customers are responsible for return shipping costs unless the mistake was ours.

    • Returns without prior authorisation will not be accepted.

     

 

 

 

 

4. Refund Processing

 

 

  • Approved refunds will be issued to the original payment method only.

  • Please allow 3-7 business days for the refund to appear, depending on your bank or payment provider.

  • Shipping costs are non-refundable.

 

 

 

 

5. Non-Returnable Items

 

 

  • Items marked “Final Sale” or “Clearance” cannot be returned or refunded under any circumstances.

  • Custom or special-order items are also non-returnable.

 

 

 

 

6. Contact Us

 


For refund or return requests, please contact us at:

skaveculture@gmail.com

@skaveculture on instagram